qaycc Project details page
Project
Title:
Quality Assurance in Youth Career Consultancy
ProjectID:
BG/06/B/F/PP-166013
Description:
The project consortium, involving seven partners from five European countries developed for the first time in Europe Quality Indicators, Quality Model and Quality Assurance Framework of Youth Career consultancy (YCC).
The primary goal of the Quality Assurance project is to improve the quality of career services to young people. When the term quality assurance is used it means a formal management system you can use to strengthen your organization. It encompasses all actions taken to ensure that standards and procedures are adhered to and that the delivered products or services meet the performance requirements.
The primary goal of the Quality Assurance project is to improve the quality of career services to young people. When the term quality assurance is used it means a formal management system you can use to strengthen your organization. It encompasses all actions taken to ensure that standards and procedures are adhered to and that the delivered products or services meet the performance requirements.
Description in original language:
Modified:
10/27/2008
Subject:
The Quality Assurance project aims to provide a mechanism with tools in order to make sure that the career services for young people meet the established requirements and standards.
Coverage:
HUN; LTU; BGR; FIN; GBR
Partner:
Marie Curie Association
audience:
Young people and young people with fewer opportunities
Life Cycle Status:
Completed
Start Date:
10/01/2006
End Date:
09/30/2008
Typology:
LEONARDO DA VINCI
Coordinator
Coordinator contact detail
The details of a organization/person in charge of the coordination of the project (project promoter)
Organization:
Student Computer Art Society
Firstname:
Tsvetelina
Lastname:
Ilieva
Address:
10 Narodno Sabranie sqr, Sofia 1000, Bulgaria
email:
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phone:
+359 2 987 02 93
fax:
+359 2 987 02 93
url:
Partners
PARTNER CONTACT DETAILS
organization:
Nationa Student Information and Career Center
address:
Bulgaria
organization:
Marie Curie Association
firstname:
Dora
lastname:
Bratanova
address:
31 Osvobozhdenie avenue, 4023 Plovdiv, Bulgaria
email:
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phone:
+359 32 62 21 28
fax:
+359 32 62 88 90
organization:
Fastrack to IT Ltd.
firstname:
Peter
lastname:
Davitt
address:
Ireland
organization:
Youth Career & Advising Centre
firstname:
Indre
lastname:
Augutiene
address:
Lithuania
organization:
University of Presov
firstname:
Teodor
lastname:
Hrehovcik
address:
Slovakia
organization:
Plymouth City Council Youth Service
firstname:
Juliette
lastname:
Morgan
address:
Great Britain
Targets
Direct Targets:
Disadvantaged Groups; Young People; Tansition of Young People to Work
Indirect Targets:
Social Workers; Vocational Training Policy Makers / Decision Makers; Employers
Framework
Activity & Participation:
Interpersonal Interaction and Relationships; Community, Social and Civic Life
Environmental Factors:
Attitudes
Others:
Quality Management
Tangible Products
FIRST MATERIAL TITLE:
Quality Assurance in Youth Career Consultancy, Manual
Abstract:
The manual focuses on the theory lying behind the main concepts of quality assurance and presents the developed set of Quality Indicators (QI), the Indicators Model(QM) and Quality Assurance Framework. Besides the practical aspects outlined in the second part, there are also some useful references and glossary of terms at the end of the material.
Authors:
Rosen Petkov, Tsvetelina Ilieva /Student Computer Art Society/
Date:
09/01/2008
Availabilty:
yes
IPR limitation:
no
Type:
SW; Text
Media:
CD; Book
Accessible & Usable for End Users:
yes
Language:
bg; en
Download:
SECOND MATERIAL TITLE:
QA Workbook, QA Tools and Case studies for Youth Career Consultancy
Abstract:
The workbook includes a set of practical tools and case studies that support and facilitate the implementation of Quality Assurance in the field of youth career guidance.
In comparison with the QA in YCC manual the workbook puts the ephasis on the practical implementation of quality assurance. It pays special attention to the needs of young people with fewer opportunities.
In comparison with the QA in YCC manual the workbook puts the ephasis on the practical implementation of quality assurance. It pays special attention to the needs of young people with fewer opportunities.
Authors:
Rosen Petkov, Tsvetelina Ilieva /Student Computer Art Society/
Dora Bratanova, Thomas Noyer /Marie Curie Association/
Dora Bratanova, Thomas Noyer /Marie Curie Association/
Date:
09/01/2008
Availability:
yes
IPR limitation:
no
Type:
SW; Text
Media:
CD; Book
Accessible & Usable for End Users:
yes
Language:
bg; en
THIRD MATERIAL TITLE:
QA Tools
Abstract:
The main purpose of these tools is skill training of career counsellors, youth centre managers as well as counsellors working with young people with fewer opportunities. They are useful for getting acquainted with quality assurance terms, process, main principles. These tools could be used in our daily work for implementation of the QA in real life.
Authors:
Student Computer Art Society
Date:
09/01/2008
Availability:
yes
Type:
SW
Language:
en
Download:
Intangible Products
FIRST INITIATIVE TITLE:
Quality Assurance in Youth Career Consultancy /QA in YCC conference/
Abstract:
The QA in YCC conference aims to present the current situation and tendencies in the quality assurance in career guidance. Having in mind that QA in YCC is closely related to the VET (Vocational Education and Training) system and to the youth work, the confererence is also directed to enlighten on the current tendencies of QA in the youth work and in VET.
Date:
09/20/2008
Coverage:
BEL; BGR; IRL; LTU; ROU; SVK; ESP; GBR
Languages:
en
Web site:
Sustainability
What factors have been supporting during your work in the project:
The project activities lead to the creation of two books : ?QA in YCC manual? and ?QA in YCC workbook?, a web site and a virtual quality assurance centre. The two books are available as in electronic so in paper format. This will enable the professionals to use the materials whenever they need them. The manual and the workbook are complementary with the manual providing mainly the theory standing behind the concept of Quality Assurance while the workbook provides practical information, examples and exercises. In this way the managers and consultats will have the opportunity to use the materials quite freely on their own without the need of other additional consultations.
The concept of Quality assurance in YCC presented in the project takes into consideration the specific features of the different types of stakeholders which, makes it possible to be used in a wide range of organizations and by different types of professionals. It can be used by both managers of youth career centres and career consultants working directly with clients.
The indicators that are used in the Quality Assurance process may be specific and measurable but at the same time they are objective and applicable in different contexts and time. The professionals will be able to use them not only in the present situation of the youth career counselling services but also in the future. The indicators do not set limits which are adequate to the situation the way it is in the moment of their creation but function like means to measure the progress and status of the services provided, which makes them usable in long time terms.
The concept of Quality assurance in YCC presented in the project takes into consideration the specific features of the different types of stakeholders which, makes it possible to be used in a wide range of organizations and by different types of professionals. It can be used by both managers of youth career centres and career consultants working directly with clients.
The indicators that are used in the Quality Assurance process may be specific and measurable but at the same time they are objective and applicable in different contexts and time. The professionals will be able to use them not only in the present situation of the youth career counselling services but also in the future. The indicators do not set limits which are adequate to the situation the way it is in the moment of their creation but function like means to measure the progress and status of the services provided, which makes them usable in long time terms.
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